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Understand the Terms Behind Your Account

These legal conditions govern how your aerox77 account operates, what we collect, and how we handle your data — including when you fund your account via DANA, OVO, or GoPay.

Account TermsData & PrivacyJurisdiction ConditionsDANA, OVO, GoPay ContextContact Rights
aerox77 Understand the Terms Behind Your Account
HOW WE HANDLE THIS

See How aerox77 Manages Data and Account Security

We handle account data with a clear internal process — what we collect, how long we keep it, and who can act on a request. If you want to know what we hold on your account, or if you want to request a correction, the steps below explain how that works in practice.

Data Retention

Account and transaction data is kept for as long as your account is active and for a defined period after closure, in line with applicable legal obligations.

Cookies and Session Control

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — DANA, OVO, or GoPay. You manage these in browser settings.

Account Security Practices

Access to your account data inside our systems is role-restricted. Login uses OTP verification tied to your registered mobile number for each new session.

Request and Correction Process

To request a copy of your data or flag an error, contact support via live chat or email with your account identifier and the nature of your request.

POLICY CONTACT PATHS

Reach Us About Legal or Account Questions

If you need to raise a legal query, request access to your data, or flag an account concern, our support team handles these through the channels below. Have your registered wallet identifier — whether DANA, OVO, or GoPay — ready when you contact us so we can locate your account quickly.

Team online

Live Chat

Open the chat widget inside your account dashboard for direct contact with the support team. Available for account, data, and legal queries.

Email Support

Send legal or data access requests to our support email. Include your registered account name and the wallet type you use for deposits.

Account Help Centre

The Help Centre in your account settings covers common legal topics including data requests, account closure, and dispute processes.

Common Questions About Legal Terms and Your Rights

These are the questions we hear most often about account conditions, data handling, and how our legal terms apply to your use of the platform. If something below doesn't cover your situation, reach out through live chat.

These terms apply to anyone who creates and uses an aerox77 account. Eligibility depends on local law; the terms apply only where access is permitted under local law in your region.

We collect the transaction record tied to your wallet transfer — amount, wallet type, and timestamp. We use this to verify your deposit and maintain your account history. We do not store your full wallet credentials.

Yes. Contact support via live chat or email, provide your registered account name and wallet type, and we will process your data access request through our standard verification step.

Reach out through live chat or the support email with your account identifier and detail what needs correcting. Our team will verify your identity before making any changes to your account record.

We share data only where required by applicable law or where necessary to process your wallet payment through DANA, OVO, or GoPay. We do not sell your data to unaffiliated marketing parties.

After account closure, we retain your data for a defined period as required by applicable legal obligations. Once that period ends, your data is removed from active records in line with our retention policy.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.